Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
The delivery period is the time from the moment of placing an order in the online store to receiving the package with the product. Two days have become the industry standard.
Navigate to top right corner in website there is option my account log in from there.
just log in to your WordPress site, go to the WooCommerce Settings page, and click on the Accounts tab. From there, you can choose whether you want to change your billing or shipping address, and then simply enter your new address and save changes.
- Log in to your account
- Click on chechout
- Scroll through your orders and find the one that you want to preview.
no we cant keep your personal data in over files because of security reason.
no we don’t.
if your country is included into over specific zone than we definetly provide a shipment in your area or place.
if you order a multiple order with diffrent items with large shippment than your order is divide into diffrent packeges.
If you need to swap an item
Returns and Exchanges
We are proud of the products we offer and want you to be completely satisfied with your purchases. If your purchase does not meet your expectations, we will gladly refund the selling price of the item, less any shipping costs, for items returned in good condition with all original packaging materials. For credit
As a consumer, there are few things more frustrating than receiving the wrong item in the mail following an online purchase. Unfortunately, this does happen from time to time and it can be a source of great stress for those involved. But all hope is not lost! With the right knowledge and understanding of the process, you can make sure that your rights as a consumer remain respected throughout any transaction.
we have return policy to return the damaged items or for exchange.
call on specified no bottom of the site to connect with us.
kindly, fill the contact form for customer support.
If possible, try to contact the recipient at the wrong address and kindly request them to return the package to you. Redirect the Package: carriers offer package redirection services. Inquire if this option is available and use it to redirect the shipment to the correct address.
for more detail read the privacy and policy we provide in chechout page before you made any order.
no you cant pre-order the item which is out of stock for that you need to wait or contact us directly for your need.